We are committed to bringing you the finest service and quality
- our sales policies are designed with the customer in mind. If
you have any questions or concerns feel free to contact us at 413-543-2348
or by email at email@example.com.
PRIVACY & SECURITY - All online transactions are secure.
We do not sell, give, or trade your personal or contact information
ONLINE PURCHASES - In a rare instance, when two people order
the same item within minutes of each other, the online inventory
may not be updated in time. In this case, the item will be sold
to the earliest order.
CHECK/MONEY ORDER PURCHASES - Please write your order number on your check or money order and send it along with a note (or a printout of your email receipt) to Mary Abeid-Pratt, 139 Verge Street, Springfield, MA 01129. Make payable to Mary Abeid-Pratt.
SPECIAL REQUESTS - If you have special requests or instructions,
please enter them in the space provided during checkout.
SHIPPING - Unless otherwise requested, we ship most orders
via the United States Postal Service. Orders are shipped first class
service to ensure minimum shipping times and less on postage. All products are packed
carefully in high quality material, however, insurance may be purchased
at the customer's request.
INTERNATIONAL ORDERS - Please contact us at 413-543-2348
for information about international shipping.
MA STATE SALES TAX - Sales tax is added for all Massachusetts orders.
RETURN POLICY- In order to maintain sanitary products, only
unworn jewelry may be returned. All returned earrings are subject
to a $5 charge for replacement earwires. All other nondamaged items
may be returned for a full refund.